Repairs and guarantee
Electron Retracts warrants its products against, design defects, manufacturing, or materials for 2 years.
The warranty excludes damage from misuse of systems, or damage caused by reasons outside the manufacturing.
If you have any problems with our products or need to use our repair service, please contact with your dealer.
For products purchased in our online store, send an email to firstname.lastname@example.org and we will inform you about the correct steps and procedures to follow.
Don’t send any product to our factory without first consulting us, Electron Retracts isn’t responsible for these shipments
Electron Retracts guarantee ONLY Electron products:
Retracts and controllers must be used toguether. Electron is not responsible of retracts damaged as a result as use another brands controllers. In the same way, Electron is not responsible of damages caused in a Electron controllers as a result of use it with another brand retracts.
All our controllers had installed the best software and parameters for achieve the best result.
Electron controllers are provided with Electron label in RB-45 and GS-200 cases, and black anodized aluminium housing with laser engraved in the RS-200 as the next photo shows.
All Electron retracts have the serial number engraved in the main body for identification.